Spa Etiquette

Spa Information

Reservations: We recommend that you book appointments in advance in order to receive your preferred date, time, and therapist for your services.

A credit card or gift certificate number is required to reserve all appointments.

Cancellation Policy:

We require at least 24 hours notice to cancel spa appointments. 100% of the service payment is required for appointments canceled with less than 24-hours notice and missed appointments

Arriving to an Appointment:

We recommend that you arrive at least 15 minutes prior to your treatment time to check in, change and begin the relaxation process. If you are late, we can offer you the time remaining on your treatment. A late arrival will deprive you of valuable treatment time. As a courtesy to the next guest, your treatment will end at the time originally scheduled.

Cell Phone Use: As a courtesy to others, please refrain from cell phone use during treatments and in the relaxation room.

Gratuities:

We feel it is your privilege to show appreciation for great service, and, for this reason, we have not included a service charge. Please feel free to tip (15 - 20% is customary).